Cancellation Policy

Return and Refund Policy

Last updated: April 19, 2022

Thank you for shopping at Taj Hospitality Pvt. Ltd. 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Taj Studios.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Taj Hospitality Pvt. Ltd. , accessible from https://thetajstudios.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Booking within 2 days without giving any reason for doing so.

The deadline for cancelling an Booking is 2 days from the date on which You have ordered the booking

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: thetajstudioapartment@gmail.com
  • By phone number: 9289030404

We will reimburse You no later than 14 days from the day on which We receive the Cancel booking request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Booking is done within in the last 2 days

The following Booking cannot be Refunded:

  • if you have already stayed at the room for at least 1 min.

We reserve the right to refuse refund of any booking that does not meet the above return conditions in our sole discretion.

Only regular priced bookings may be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: thetajstudioapartment@gmail.com
  • By phone number: 9289030404